Shop Manager - Orange Armenia - Echmiadzin

JOB DESCRIPTION:
Orange Armenia is seeking a Shop Manager to be responsible for developing, organizing and supervising sales process and task implementation, managing the shop’s day-to-day activities according to the set schedules and procedures. The incumbent will also manage shop personnel, set individual targets and supervise the results; prepare monthly timetables for shop personnel and control their implementation.

JOB RESPONSIBILITIES:
- Develop, organize and supervise sales process and task implementation;
- Manage the shop’s day-to-day activities according to the set schedules and procedures;
- Manage shop personnel by setting individual targets and supervising the results; prepare monthly timetables for shop personnel and control their implementation;
- Manage the supply chain and stock keeping;
- Report to Area Supervisors and Sales Director on sales statistics and sales results/ shop activity;
- Participate in sales process when needed, proceed with customer care and customer complaints;
- Develop and implement shop activity procedures;
- Organize and supervise the sales process;
- Administrate signed contracts and other documents;
- Set up sales process and procedures during promotions periods and supervise their implementation;
- Manage opening hours of the shop according to shop work schedule;
- Be responsible for the quality and outlook of the shop including shop windows;
- Set individual targets for staff and follow up on their fulfillment;
- Prepare monthly timetable for shop personnel in compliance with shops working schedule and customers’ flow timing, control implementation of the monthly timetable;
- Manage vacations and free-days scheduling for the shop personnel;
- Train shop staff;
- Manage and administrate all shop supplies;
- Manage stock replenishment in order to support continuous sales process;
- Process and register bills/ invoices in Stock management application according to procedures;
- Be responsible for stocked materials in the shop;
- Perform weekly and monthly inventory, quantity and quality inventory;
- Check sales daily report with copies of primary documents attached;
- Manage sales statistics and sales results/ shop activity, report results on weekly and monthly basis to Retail Sales Manager and Sales Director;
- Check stock administration weekly reports submitted by shop consultants with primary documents attached;
- Check cash operations daily report and its reconciliation with cash tape-stock daily report-cash money.

REQUIRED QUALIFICATIONS:
- University degree, major in management is a plus;
- Managerial experience, retail background is preferred;
- Perfect knowledge of Armenian and Russian languages;
- Knowledge of English language (intermediate level);
- Knowledge of Microsoft Office tools (Excel, Word, Power Point, E-mail, Internet);
- Experience in 1C or other retail operational software is a plus;
- Excellent negotiation and sales skills;
- Ability to manage multiple tasks;
- Excellent presentation skills.

REMUNERATION/ SALARY: Based on previous salary history, experience and prevailing market rates for comparable positions.

APPLICATION PROCEDURES:
To apply for this position please open (click) http://www.careerhouse.com website, register as an individual user (unless you have previously registered), fill out your Resume, then open the same announcement there, click on the "Apply" button and proceed to receive the confirmation message. Please make sure you necessarily fill out the References section in your Resume and attach any references you have.