JOB RESPONSIBILITIES:
- Visit clients, such as banks, telecom companies, restaurants/ cafes, etc. as a regular customer and evaluate the quality of provided services according to a set of parameters;
- Evaluate the quality of call center and delivery services of client companies;
- Prepare quantitative and qualitative reports as required.
REQUIRED QUALIFICATIONS:
- University degree is a plus;
- Honest and diligent person, with high level of demonstrated integrity;
- Ability to work independently, under minimal supervision;
- Ability to work on an irregular schedule, evening hours and week-ends;
- Analytical skills, attentive to details;
- Basic skills in MS Word and Excel;
- Knowledge of Russian and English languages is a plus.
REMUNERATION/ SALARY:
Based on scope and research complexity.
APPLICATION PROCEDURES:
Please send a detailed resume with a recent photo to: recruiting@mysteryshopping.am . Resumes without photos will not be considered. Please mention your age in the subject line of the message.
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