Saturday, September 12, 2009

Quality and Performance Engineer - Orange Armenia - Yerevan

JOB DESCRIPTION:
The incumbent will be responsible for detection, analysis and orientation of dysfunctions. S/he will ensure the network and service quality maintenance.

JOB RESPONSIBILITIES:
- Detect dysfunctions with the KPIs and Tools;
- Provide parameter tuning for new and existing sites;
- Be responsible for the qualification detection;
- Correlate the incidents;
- Manage remote actions;
- Be an interlocutor for the trouble ticketing from the Customer Care;
- Fix technical problems;
- Be responsible for qualification of the various operations realized on the network;
- Perform monitoring of all Network Elements (Core, BSS, Transmission, VAS and CS and services);
- Handle customer complaints;
- Provide Network verification and fine tuning;
- Provide/ prepare reports on Network performance statistics.

REQUIRED QUALIFICATIONS:
- Degree in Telecoms/ ICT/ Computer Science/ Computer Engineering or equivalent;
- Minimum 2 years of work experience as a Performance Engineer in Nokia Network Element;
- Competency in measurement tools, Radio Optimization and Nokia Tools, Performance Statistics, Capacity Planning and Network KPI's;
- Advanced knowledge of English Language.

REMUNERATION/ SALARY:
Based on previous salary history, experience and prevailing market rates for comparable positions.

APPLICATION PROCEDURES: To apply for this position please open (click) http://www.careerhouse.com website, register as an individual user (unless you have previously registered), fill out your Resume, then open the same announcement there, click on the "Apply" button and proceed to receive the confirmation message. Please make sure you necessarily fill out the References section in your Resume and attach any references you have.

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