Corporate Sales Manager - Orange Armenia - Yerevan

JOB DESCRIPTION:
The incumbent will be responsible for management and development of Business Market Customers segment in direction of Sales and Customer service, planning and strategy development of BM team and customers segment performance, organization and structure.

JOB RESPONSIBILITIES:
- Be responsible for achieving the sales objectives of Business Market (BM) division and set objectives for his/her team;
- Participate in the definition of the sales policy and strategies of Orange Armenia, insuring efficiency improvement via both indicators: quantitative (number of customers) and qualitative (revenue amount);
- Be responsible for planning and strategy development of Sales and Customer Service performance, organization and structure;
- Ensure proper BM Customers Service (CS) processes and procedures’ organization via Direct CS (KA Leaders), BM Back Office and Help Line activities;
- Be responsible for BM Customers retention activities and ensure BM customers churn minimization;
- Be responsible for proposal and development of procedures related to the BM Sales and BM Customer Care teams and its cooperation with other teams inside sales department and other Orange Armenia sub-divisions;
- Manage customers’ complains and conflict situations;
- Manage and control Business Market Team budgets;
- Hire, manage and motivate the team;
- Effectuate operational management, evaluation and motivation of all the responsible personnel.

REQUIRED QUALIFICATIONS:
- University degree;
- 1-3 year experience as a Sales Manager of high value added products or services;
- Knowledge of Microsoft Office tools (Excel, Word, E-mail and Internet);
- Advanced knowledge of Russian and English languages:
- Ability to manage multiple separate teams with individual approach for each;
- Ability to manage multiple tasks and deadlines, often simultaneously;
- Good negotiation and presentation skills.

REMUNERATION/ SALARY:
Based on previous salary history, experience and prevailing market rates for comparable positions.

APPLICATION PROCEDURES: To apply for this position please open www.careerhouse.com website, register as an individual user (unless you have previously registered), fill out your Resume, then open the same announcement there, click on the "Apply" button in the upper right corner of the announcement and proceed to receive the confirmation message. Please make sure you necessarily fill out the References section in your Resume and attach any references you have.