Wednesday, April 7, 2010

Billing and Credit Control Consultant - Orange Armenia - Yerevan

JOB RESPONSIBILITIES:
- Manage the post paid and Corporate invoices, carry out the debt recovery of all customers;
- Realize the balance and invoice troubleshooting;
- Carry out the fraud management for postpaid and roaming;
- Validate the postpaid and corporate invoices and manage their delivery;
- Establish the schedule of bad debt recovery;
- Assure the recovery for postpaid and corporate debt (for corporate, work with corporate account consultants);
- Assure the treatment and follow-up of unpaid checks and subscriptions;
- Fix billing and invoice complaints of customers;
- Manage proactive actions to minimize and stop frauds (postpaid and roaming);
- Participate in the management of dispute and follow-up the activities of the bailiffs and lawyers;
- Establish the weekly dashboard (unpaid checks, debt recovery, etc.) and report to the Back Office Manager.

REQUIRED QUALIFICATIONS:
- University Bachelor's degree;
- 1-2 year experience in finance or sales;
- Knowledge of MS Office and Internet navigation skills;
- Fluent in English and Russian languages;
- Knowledge of French language is desirable.

REMUNERATION/ SALARY:
Based on previous salary history, experience and prevailing market rates for comparable positions.

APPLICATION PROCEDURES:
To apply for this position please open www.careerhouse.com website, register as an individual user (unless you have previously registered), fill out your Resume, then open the same announcement there, click on the "Apply" button in the upper right corner of the announcement and proceed to receive the confirmation message. Please make sure you necessarily fill out the References section in your Resume and attach any references you have.

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