Sales Associate - Smart Choice - Yerevan

JOB DESCRIPTION:
“Smart Choice” LLC is seeking an energetic and inspiring leader to act as a full time Sales Associate for its first Tommy Hilfiger store in Yerevan, Armenia. The company offers its employees a highly stimulating atmosphere, motivating challenges, and a young and dynamic environment. This position is primarily responsible for providing courteous and professional service to all Tommy Hilfiger customers and generating sales and profitability.
If you have previous retail experience, you are enthusiastic the company wants to hear from you.

JOB RESPONSIBILITIES:
- Greet customers and enhance their shopping experience to maximize sales and uphold the highest standard in customer service;
- Help maintaining a visually neat and well merchandised store;
- Provide accurate product information;
- Resolve customer complaints and issues;
- Accurately process transactions, including payments, credits/ refunds;
- Maintain merchandise presentation standards and actively promote Loyalty Programs;
- Maintain store appearance and visual merchandise standards;
- Embrace the Tommy Hilfiger culture, values, believes and lifestyle;
- Master the collection / product information and promotional campaigns;
- Communicate the client’s needs and desires to the store management team;
- Be responsible for store opening/ closing routines, cash procedures and security compliance. In the absence of senior staff be required to make decisions with respect to day-to-day operations of the store;
- Make sure all shipments are properly processed. Ensure the stockroom is maintained in a safe organized condition;
- Respond to customer comments, pass on suggestions and refer to complaints immediately in order to resolve matters without delay;
- Ensure that all operations, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed in accordance with Company Policy.

REQUIRED QUALIFICATIONS:
- Post-secondary education (ideally in business, marketing or related), or work experience in a related field is preferred;
- Strong customer service orientation and desire to succeed;
- Keen interest in sales and in learning how to sell;
- Good understanding of PC-based systems, including MS Office (Word, Excel, PowerPoint) and Internet;
- Bilingual (Armenian and English/ Russian/ French, etc.);
- Team player;
- Ability to work a variety of shifts, including evenings, weekends and scheduled statutory holidays;
- Excellent customer service skills and proactive in approaching customers;
- Strong organizational and communication skills;
- High sense of responsibility, punctuality and loyalty;
- Experience in 1C or other retail operational software is a plus;
- Excellent communication, presentation and sales skills;
- Ability to manage multiple tasks;
- Ability to work under pressure.

REMUNERATION/ SALARY:
Competitive salary and an exciting work environment.

APPLICATION PROCEDURES:
Please send your CV with photo to: arsen.hakhnazaryan@hec.ca . The company thanks all applicants for their interest, only those candidates to be interviewed will be contacted.