IT Specialist - UNDP Armenia Office - Yerevan

JOB DESCRIPTION:
Under the overall supervision of National Project Coordinator and the direct supervision of National Project Manager, the Project Expert on Information, Communication and Technologies is responsible to ensure system availability, functioning, accessibility and project office IT hardware/ software smooth operation. As a member of the Project Unit Staff, s/he will work in close cooperation with National and International consultants, international organizations, government agencies and other public groups involved in the project activities.

JOB RESPONSIBILITIES:
- Support the Project Manager in developing the project office equipment, including IT hardware/ software strategy;
- Ensure appropriate management of office equipment, including IT hardware and software;
- Organize evaluation and justification for acquisition or upgrade of hardware and software products, spare parts and accessories according to the project needs:
a) Select equipment according to its specifications and the project needs;
b) Select proper supplier, organize tenders according to the accepted requirements;
c) Organize the purchase of the hardware/ software;
- Provide administration and maintenance of the project local area network (LAN):
a) Administer groups and users accounts;
b) Organize and provide regular maintenance of the Project File and Print severs;
c) Organize and provide regular maintenance of Web and e-mail servers;
d) Ensure disaster recovery and LAN security against viruses and unneeded intruders;
e) Provide regular information and data back up;
- Provide on spot maintenance of the project hardware and software and organize outsource maintenance services as appropriate;
- Provide installation of the software on the computers of the project, desktop management, regular updating and testing of software if necessary;
- Determine and resolve user problems, provide technical assistance for troubleshooting;
- Maintain the project inventory documentation according to UNDP and Executing agency procedures;
- Maintain statistics on various aspects of e-mail and Internet usage;
- Regularly update the project Website (www.heating.nature-ic.am);
- Provide computer design of the presentations and project documents according to publication requirements;
- Select, justify and assess the applicability of new information technologies (computer models, database and information systems) according to the project needs;
- Provide advise on database and computer models development software and associated software packages, proceeding from project needs;
- Organize training for project stakeholders on PC, Internet, database and web-site usage and maintenance;
- Provide ongoing assistance to the project personnel for usage of new equipment and software;
- Perform other related duties as required.

REQUIRED QUALIFICATIONS:
- University degree in Computer Sciences, Engineering and Business Administration, Mathematics or other closely related field of specialization;
- At least 5 years of professional experience in system hardware/ software maintenance within a multi-user network environment, including extensive knowledge of PC hardware, Microsoft operating systems and PC application packages;
- Good knowledge of development trends and relevant strategies in project related fields;
- Good communication skills, teamwork approach, diligence and proven planning capacities;
- Fluency in Armenian language;
- Good knowledge of English language;
- Knowledge of Russian language is an asset.

APPLICATION PROCEDURES:
Applications can be submitted on-line through http://www.undp.am site, or delivered hard copies to the UN House Security Desk, 14, P. Adamyan str. A complete application form should consist of a letter of interest, an updated CV and the UN Personal History Form (P11), available at the UN House Security Desk.
Applications can also be sent via post offices within a deadline period indicated below. Applications received after the closing date will not be considered. Only short-listed candidates will be contacted.