Customer Relationship Manager - Inecobank CJSC - Yerevan

JOB RESPONSIBILITIES:
- Coordinate the process of customer retention in the assigned branches;
- Coordinate the process of customer attraction in the assigned branches;
- Participate in negotiations with customers and control of the following processes, including the control over the execution of the agreed points;
- Support the branches in issues related to customers attraction and retention (preparing appropriate documentation and sales tools; solving any issue within the bank, etc.);
- Control over the accurate maintenance of the CRM data-base.

REQUIRED QUALIFICATIONS:
- Graduate degree in a related subject;
- Minimum 2 years of experience and demonstrated success, preferably in financial or commercial sector;
- Demonstrated skills, knowledge and experience in customer relationship management and sales;
- Strong negotiation, analytical and organizational skills;
- Strong project management skills. Ability to manage several projects at one time;
- Computer literacy (MS Office, Internet);
- Commitment to working with shared leadership and in cross-functional team;
- Strong oral and written communications skills;
- Excellent knowledge of Armenian, English and Russian languages;
- Ability to manage multiple projects and meet deadlines;
- Result oriented personality.

APPLICATION PROCEDURES:
Interested applicants should submit their CVs to: resume@inecobank.am . Please, put "Customer Relationship Manager” on subject line of your e-mail. Only shortlisted candidates will be invited for interviews.