IT Support Engineer - ICON Communications - Yerevan

JOB RESPONSIBILITIES:

Responsibilities include, but are not limited to the following:
- Monitor and diagnose overall network and working systems;
- Maintain and optimize company's LAN, computer base and other working systems;
- Handle customers’ phone calls, answer customers in polite and gentle manner;
- Handle technical enquiries of customers;
- Periodically report to management on network and system state;
- Perform miscellaneous job-related duties as assigned.

REQUIRED QUALIFICATIONS:

- University degree in Computer Science or Telecommunication Engineering;
- Strong knowledge of local and wide area networks, routing and networking principles;
- Knowledge of networking equipment administration, Linux and Microsoft family servers’ administration is desirable;
- Strong knowledge and hands on experience on the provision of IT services;
- Work experience in the related field for at least 3 years;
- Fluency in Armenian, English and Russian languages;
- Willingness and ability to learn new technical skills quickly;
- ISP experience is a definitive plus;
- Ability to work flexible hours and shifts as needed and work well under pressure and meet deadlines;
- High sense of responsibility.

REMUNERATION/ SALARY: Competitive, based on work experience and educational background.

APPLICATION PROCEDURES: To apply, please e-mail your CV to: careers@icon.am .
In the subject line of your message, please mention the position you are applying for, otherwise your CV will not be considered.
Please, send only the English version of your resume.
No phone calls and personal visits, please.
Only short-listed candidates will be contacted.