Tuesday, June 30, 2009

Operation And Maintenance Manager - Orange Armenia - Yerevan

JOB RESPONSIBILITIES:
The O&M Manager is responsible for a group of engineers involved in the following activities for CORE, Transmission and BSS:
- Manage the operational team (Front Office, Back Office and operations support), organize and motivate all operational teams;
- Conduct or participate in recruitment interviews for selection of personnel;
- Co-ordinate and organize work with other managers;
- Provide the Operation Director with operation reports on a scheduled basis;
- Plan and do yearly individual progress interview with his/her team managers;
- Be responsible for Single Point of Contact for all network outages and incidents;
- Be responsible for the operational team’s and network performance by the usage of KPI’s;
- Support full implementation of processes and procedures in the operational team;
- Plan work for CORE, BSS and Transmission Networks based on main goals and priorities defined by operations management;
- Define the reporting in accordance with the contractual obligation, and schedule for regular collection of statistics;
- Be responsible for vendor management, i.e. ensure that vendors are performing in accordance with service level agreement. This implies the need to have regular operational and performance meeting with the vendors.

REQUIRED QUALIFICATIONS:
- Degree in Electrical Engineering/ Telecommunication Engineering/ Computer Science/ Computer Engineering etc.;
- Minimum 5 years of work experience as a manager in a mobile network environment;
- Good knowledge and skills in O&M domain in a mobile company, NOKIA environment would be a plus;
- Good technical knowledge of mobile networks;
- Good understanding of all O&M processes;
- Team management skills.

REMUNERATION/ SALARY:
Based on previous salary history, experience and prevailing market rates for comparable positions.

APPLICATION PROCEDURES:
To apply for this position please open (click) http://www.careerhouse.com website, register as an individual user (unless you have previously registered), fill out your Resume, then open the same announcement there, click on the "Apply" button and proceed to receive the confirmation message. Please make sure you necessarily fill out the References section in your Resume and attach any references you have.

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